Tech Support
Assist with general maintenance to keep network running smoothly. a. Monitor disk space. b. Regular server back-up. c. Software manual availability and updating. d. Addition/removal of staff/student network and/or system access permissions. e. Set up new workstations, print stations, assignments to default printers. f. Train new personnel (electronic mail, data exchange, information stored in Media Center, hardware and software). 2. Perform problem identification/determination. 3. Assist with coordination and network-related repair requests with Information Technology personnel. 4. Document LAN wiring diagram including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification.

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