• Work one-on-one with clients to help them with their job search and computer skill building (ie. help with resume formatting, online job applications, copy & paste, proofreading, etc). • Work with TAC/Client Services Coordinator to track client progress in the TAC by conducting pre and post-testing to assess skill gains & monitoring clients’ progress with their job search portfolios. • Work with the TAC/Client Services Coordinator to make TAC resources more user-friendly through creating cheatsheets for clients, maintaining relevant referral resources, and working on other projects as assigned. • Maintain an effective working and learning environment for clients by ensuring that TAC resources are clean, reliable, & relevant to clients, helping resolve client issues as they arise, trouble shooting basic technical problems, etc. • Coordinate TAC Volunteer schedules to make sure assistance is always available to clients and that mock interviews are available weekly. • Ensure accurate collection and entry of program data into our database (Salesforce). • Eat lots of candy.

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