Responsibilities: – Inform customers on living conditions: rates, benefits – Make reservations, record arrivals and departures – Greet customers, inform, give the keys intervene in the floors in case of problems – Maintain information materials available to customers – Propose and / or sale of tourist services – Reply to mail, fax, phone – Check or have control rooms (minibar drinks consumed in the Equipment Loan) – Ensure billing of travel, meals – Accept the bills, payments control deferred – Establish rates

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