Job Description Assist in performing hardware and software installation procedures • Perform software configuration on stand-alone computers and laptops • Provide support in diagnosing hardware and software issues and troubleshooting activities • Lay cables and wires for networks and ensure that they are in good working order • Assist in handling data migration duties • Document all processes in reference manuals for the purpose of training and guidance • Take user support requests and take measures to fulfill requests • Assist in hardware and software inventory management • Handle periodic maintenance of hardware and software • Troubleshoot equipment such as printers and scanners and other peripherals • Participate in the development of software applications • Handle researching options and research computer bugs and their solutions • Other related tasks.

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