Job description – • Apply insurance rating systems • Calculate amount of claim • Contact insured or other involved persons to obtain missing information • Organize and work with detailed office or warehouse records, using computers to enter, access, search and retrieve data • Pay small claims • Post or attach information to claim file • Prepare and review insurance-claim forms and related documents for completeness • Provide customer service, such as giving limited instructions on how to proceed with claims or providing referrals to auto repair facilities or local contractors • Review insurance policy to determine coverage • Transmit claims for payment or further investigation

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